We aim to dispatch all items which are in stock within 24 hours of ordering. There may be times due to high order volume when dispatching items within the normal 24 hours is not possible, in these cases we aim to dispatch within 48 hours.
All orders sent to a UK address are shipped via 1st class recorded or special delivery method depending on order size which provides you with a code to confirm the item has been posted and to confirm its arrival at its destination, in some cases tracking is possible. UK orders sent via 1st class recorded delivery typically arrive within 1-3 days although it can take longer. Orders sent via Special delivery will arrive the day after despatch pending any exceptional circumstances beyond our control due to Royal Mail.
Single unit orders sent to international addresses are sent via standard non-tracked Air Mail. Orders of 2 or more units (i.e. 2 Teensy USB development board units) are sent via tracked/registered Royal Mail International Signed For or AirSure delivery depending on available in the destination country.
Delivery to Western Europe typically takes 3 working days after the date of despatch, Eastern Europe 4 days and the rest of the world 5 days. These are the times quoted by Royal Mail and are typical times, orders can take longer to arrive than the quoted times.
If your order is sent via a tracked method (All orders within the UK and international orders of 2 or more units), you can enter your 13 character reference code which you receive via email on despatch of you order here: http://track.royalmail.com/link/track?catId=500185&mediaId=22700601 to track your orders progress.
We ask that customers in the UK wait 7 working days and international customers 14 working days after your order has been despatched for delivery to take place before contacting us in the event that your order has not yet arrived.
If you have any questions regarding our Shipping Policy please do not hesitate to contact us using the Contact Us